Privacy Policy

Effective Date: August 5, 2026
Website: miraintegrated.com
Company: Mira Consulting LLC, doing business as (DBA) MIRA

Mira Consulting LLC ("MIRA", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit information, book an assessment, make a payment, communicate with us, or use our services.

By using this website or submitting information to MIRA, you agree to the practices described in this Privacy Policy.

1. Who We Are

MIRA provides business consulting, advisory, diagnostic, operational visibility, workflow, governance, and related services, including services offered under names such as Enterprise Mirror™, Enterprise Visibility Assessment, EVA, Enterprise Visibility Diagnostic, and EVD.

This Privacy Policy applies to information collected through:

  • Our website
  • Contact information submitted to us
  • Intake forms
  • Assessment forms
  • Scheduling tools
  • Payment tools
  • Email, phone, text, or other communications
  • Client onboarding or service-related interactions
  • Any related pages, forms, documents, or digital tools connected to MIRA

2. Information We Collect

We may collect information in the following categories.

A. Information You Provide Directly

You may provide information when you submit a form, schedule a session, make a payment, request information, or communicate with us. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title or role
  • Website
  • Industry
  • Company size
  • Business needs or challenges
  • Information submitted through intake or assessment forms
  • Meeting preferences
  • Payment-related information
  • Messages, questions, or other content you choose to provide

B. Business and Assessment Information

If you complete an intake form, assessment form, EVA questionnaire, or related submission, we may collect business information about your organization, such as:

  • Operational challenges
  • Workflow issues
  • Systems used
  • Data or reporting challenges
  • Governance concerns
  • Decision-making processes
  • Visibility gaps
  • Risk areas
  • Stakeholder or team-related information
  • Project goals or priorities

Please do not submit sensitive, regulated, confidential, proprietary, trade secret, employer-confidential, personal, health, financial, or legally protected information through general website forms unless we have specifically requested it and appropriate written protections are in place.

C. Payment Information

If you purchase an assessment, advisory session, or other service, payment information may be collected and processed by a third-party payment provider, such as Stripe or another payment processor. MIRA does not directly store complete credit card numbers or full payment card details unless expressly stated otherwise. Payment processing is handled by third-party providers subject to their own terms and privacy policies.

D. Scheduling Information

If you schedule a session, information may be collected through a third-party scheduling platform, such as Calendly or another scheduling tool. This may include your name, email address, phone number, selected date and time, answers to scheduling questions, and related appointment details.

E. Technical and Usage Information

When you visit our website, we or our service providers may collect technical information automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Links clicked
  • General location derived from IP address
  • Cookies or similar tracking technologies

This information helps us understand how visitors use the website, improve the website, maintain security, and evaluate marketing effectiveness.

3. How We Use Information

We may use information for the following purposes:

  • To respond to inquiries
  • To schedule assessments, calls, or meetings
  • To process payments
  • To prepare for an EVA or other advisory session
  • To evaluate whether MIRA may be a fit for your needs
  • To provide consulting, advisory, diagnostic, or related services
  • To create summaries, recommendations, proposals, or deliverables
  • To communicate with you about your inquiry, booking, payment, or engagement
  • To send administrative messages, confirmations, reminders, and updates
  • To improve our website, forms, services, and client experience
  • To manage internal business records
  • To protect against fraud, misuse, unauthorized access, or security incidents
  • To comply with legal, regulatory, tax, accounting, or contractual obligations
  • To enforce our Terms & Conditions or other agreements

4. How We Share Information

We do not sell personal information in the traditional sense of exchanging it for money.

We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or comply with legal obligations. This may include:

  • Website hosting providers
  • Form providers
  • Scheduling platforms
  • Payment processors
  • Email providers
  • CRM or client management tools
  • Cloud storage providers
  • Analytics providers
  • Automation tools
  • Professional advisors, such as attorneys, accountants, or consultants
  • Contractors or service providers supporting MIRA
  • Government authorities, courts, regulators, or legal parties when required by law

We may also share information:

  • To protect our rights, safety, property, website, business, or users
  • To investigate suspected fraud, misuse, or security issues
  • In connection with a business transfer, merger, acquisition, restructuring, or sale of assets
  • With your consent or at your direction

5. Third-Party Tools and Platforms

Our website and services may use third-party tools, including but not limited to:

  • Website hosting platforms
  • Website hosting and website builder providers (including Webflow)
  • Scheduling tools such as Calendly or similar platforms
  • Payment processors such as Stripe or similar providers
  • Google Workspace, Microsoft 365, or similar communication tools
  • Analytics tools
  • Form tools
  • Automation tools
  • Client portal or file-sharing platforms

These third parties may collect, process, or store information according to their own privacy policies and terms. MIRA is not responsible for the privacy practices, security practices, or content of third-party platforms.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics tags, or similar technologies to understand website traffic, improve functionality, evaluate marketing performance, and maintain security. Cookies are small files stored on your device. You may be able to disable cookies through your browser settings. However, disabling cookies may affect website functionality.

If we later use advertising pixels, retargeting tools, or more advanced analytics, this Privacy Policy may be updated to describe those practices more specifically.

7. Email and Marketing Communications

If you submit your contact information, we may email you about your inquiry, assessment, booking, payment, requested resource, or related services. We may also send occasional business updates, educational content, or marketing communications if you have opted in or where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send administrative, transactional, service-related, legal, or account-related communications.

8. Text Messages and Phone Communications

If you provide your phone number, we may contact you by phone or text regarding your inquiry, scheduled session, assessment, payment, or services. We will not use your phone number for recurring marketing text messages unless you have provided any required consent. Message and data rates may apply. You may opt out of text communications by replying STOP or by contacting us directly.

8A. SMS Messaging, Mobile Opt-In, and Data Sharing

MIRA may send SMS messages for general conversational messaging to answer questions and provide support to customers. Messages may include responses to inquiries, appointment scheduling, appointment confirmations, scheduling updates, and follow-up communication related to consulting services and assessments.

Message frequency varies based on communication needs. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact contact@miraintegrated.com.

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and SMS consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in data.

We maintain administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of personal information. We do not sell, rent, or transfer consumer SMS data to external organizations under any circumstances.

9. Client Portal and File Sharing

If MIRA uses a client portal, file-sharing tool, whiteboarding platform, or collaboration workspace, information uploaded or shared through that platform may be processed by the applicable third-party provider. You are responsible for ensuring that any materials you upload or share are authorized for disclosure and do not violate confidentiality obligations, employment obligations, intellectual property rights, privacy laws, or contractual restrictions.

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10. Sensitive Information

Please do not submit sensitive information through general website forms. Sensitive information may include:

  • Social Security numbers
  • Driver's license or passport numbers
  • Financial account numbers
  • Protected health information
  • Personal information about children
  • Precise personal location data
  • Government identification numbers
  • Trade secrets
  • Confidential employer information
  • Regulated financial, legal, compliance, cybersecurity, or personnel records
  • Information you are not authorized to disclose

If sensitive information is necessary for a formal engagement, MIRA may request it through a more appropriate process and may require a written agreement, NDA, secure transfer method, or other safeguards.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, email system, form tool, cloud platform, payment tool, or digital transmission method is completely secure. We cannot guarantee absolute security.

You are responsible for using secure networks, protecting your own devices and accounts, and avoiding the submission of unnecessary sensitive information.

12. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

  • Respond to inquiries
  • Provide services
  • Maintain business records
  • Complete transactions
  • Resolve disputes
  • Comply with legal, tax, accounting, or contractual obligations
  • Protect our rights
  • Improve our website and services

Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and business needs.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, such as the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Opt out of certain marketing communications
  • Request information about how your data is used or shared
  • Withdraw consent where processing is based on consent

To make a privacy request, contact us using the information at the end of this Privacy Policy. We may need to verify your identity before responding. We may also deny or limit requests where permitted by law, such as where information must be retained for legal, contractual, tax, security, or legitimate business reasons.

14. State Privacy Rights

Depending on where you live, you may have certain rights under applicable state privacy laws regarding the personal information we collect, use, or maintain. These rights may include the ability to:

  • Request access to your personal information
  • Request correction or deletion of certain information
  • Opt out of certain uses where applicable
  • Ask how your information is collected and shared

Not all state privacy laws apply to every business or every type of information. MIRA will respond to privacy requests as required by applicable law. To submit a privacy request, contact us using the information listed at the end of this Privacy Policy. We may need to verify your identity before responding to a request.

15. Children's Privacy

This website and MIRA's services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

16. International Visitors

MIRA is based in the United States. If you access the website from outside the United States, you understand that your information may be collected, processed, stored, and used in the United States or other jurisdictions where our service providers operate. Privacy laws in the United States may differ from those in your country.

17. Links to Other Websites

Our website may contain links to third-party websites, platforms, or resources. We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review the privacy policies of any third-party websites or platforms you visit.

18. Changes to This Privacy Policy

MIRA may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after the Privacy Policy is updated means you accept the updated policy.

19. Contact Us

For questions about this Privacy Policy, privacy-related requests, or other non-assessment inquiries, contact:

MIRA
Washington, DC
(202) 629-0622
Website: miraintegrated.com

For assessment inquiries, please use the Enterprise Visibility Assessment intake form on our website.